Privacy Policy

1. Introduction

Yukti Weblabs is an IT agency providing web design, web application development, mobile applications, SEO, social media optimisation, online brand management, AI development, e-commerce development, and WordPress development services. Our registered address is 12, Tulsi Vihar, Phase 1, Awadhpuri, Bhopal – 462022, Madhya Pradesh, India.

By accessing or using our website (yuktiweblabs.com) and engaging our services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill in our contact form, request a quote, or subscribe to our newsletter, we collect your name, email address, phone number, and any project details you share.
• Automatically collected data: When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URL, pages visited, and time spent on pages.
• Cookies and similar technologies: We use cookies and local storage to improve your browsing experience and analyse site usage. See Section 4 for details.
• Communications: If you contact us by email or phone, we retain records of those communications.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Send project proposals, quotes, and updates relevant to your engagement with us
• Send our newsletter and marketing communications (only where you have opted in)
• Improve and personalise our website and service offerings
• Analyse website traffic and usage patterns to enhance user experience
• Comply with legal obligations and enforce our agreements
• Prevent fraud and ensure the security of our website

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies & Tracking Technologies

Our website uses the following types of cookies:

• Essential cookies: Necessary for the website to function correctly (e.g., remembering your cookie consent preference). These cannot be disabled.
• Analytics cookies: We use Google Analytics to understand how visitors interact with our website. This data is anonymised and aggregated. You can opt out via the cookie consent bar.
• Functional cookies: Used to remember your preferences and improve your experience (e.g., language settings).

You can manage your cookie preferences at any time via the cookie consent bar at the bottom of our website, or by adjusting your browser settings. Note that disabling certain cookies may affect site functionality.

5. Third-Party Services

We use trusted third-party services that may process your data on our behalf:

• Google Analytics – Website analytics (Google Privacy Policy applies)
• Google Fonts – Web fonts served via Google's CDN
• Unsplash – Stock photography (no personal data transferred)
• Email service providers – For delivering newsletters and transactional emails

These third parties are contractually obligated to protect your data and may only use it for the purposes we specify. We are not responsible for the privacy practices of external websites linked from our site.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted via our website
• Restricted access to personal data on a need-to-know basis
• Regular security reviews of our systems and practices
• Secure disposal of data when no longer required

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly if a data breach occurs that affects your rights.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Contact form enquiries: Retained for up to 3 years from last contact
• Client project data: Retained for the duration of the engagement plus 5 years
• Newsletter subscriptions: Retained until you unsubscribe
• Analytics data: Anonymised and retained for up to 26 months

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to our processing of your data for direct marketing
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@yuktiweblabs.com. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@yuktiweblabs.com
• Phone: +91 99999 99999
• Address: 12, Tulsi Vihar, Phase 1, Awadhpuri, Bhopal – 462022, Madhya Pradesh, India